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Dean Kaplan

Coaching

Pillar: Coaching https://youtu.be/ZUk2sIo36NU Topics Covered in this Video Coaching What has to change Are your people coachable? Are there opportunities available? Coaching out judgements and creating curiosity Create environment for your staff to grow and scale What skills does your team need to deliver? Understand roles, responsibilities, pain points and pitfalls of your staff Get …

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Training

Pillar: Training https://youtu.be/wH6gg7_dDiA Topics Covered in this Video Process for training Build a training program in your business Recognize where they are starting in their training journey Create transparent, open environment for communication to ensue How are you building confidence in your team members Focus on what your desired outcomes of the training are Objective: …

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Accountability

Pillar: Accountability Topics Covered in this Video Culture of accountability  Accountability is culture Shows your investment in their productivity and growth How to execute and get results Taking responsibility  Assess accountability of your business Understand the skillsets and mindsets of your people Define your action steps Discipline of deadlines Accountability is an opportunity to help …

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Alignment

Pillar: Alignment https://www.youtube.com/watch?v=K_Mk9zdTAf4 Topics Covered in this Video Can’t have Clarity without Alignment Targeted purpose Painted Vision Where will your business be in 1 year, 3 years, 5 years Share with employees and community Create alignment within your team Know where you are going; Participating in the scaling Identifying employee skills and the impact on …

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Clarity

Pillar: Clarity https://youtu.be/rtT-hn77Cds Topics Covered in this Video Creating Level of Clarity with Your Employees Key 6 Who What  When  Where How Clear Future Pushing Alignment Rapidly Accountability Client Intrigue Actionable Items Alignment and Ease of Accountability Commitment to “Levels” of Clarity Recognize Opportunity Impact of Clarity on Every Aspect of Business Get Started on …

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Action Set

Pillar: Action Set https://youtu.be/ZEcepSGLdhc Topics Covered in this Video Action starts with a decision Date of action, date of finish Leverage and importance of incentivizing action Momentum Consequence Confidence leads to better output Culture of getting things done No growth without massive action Get Started on Your Journey to Success

Skillset

Pillar: Skillset https://www.youtube.com/watch?v=IJ3C0Az4tZ8 Topics Covered in this Video Pillar: Skillset Something that we struggle with as owners Giving your employees the skills to deliver on expectations Teaching a skillset Walking through process  Providing people with process to be successful Result oriented people Grow employees skills Essential steps to grow your company Get Started on Your …

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Mindset

The Millionaire Mindset https://youtu.be/uspz4-KDexw Topics Covered in this Video Who you are  What you do How you bring yourself to the table everyday 9 Pillars foundation Impacts every aspect of life Mindset & Mindgrowth Being prepared How do you get to the next level How do you improve yourself, your business, your family, your community …

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Manage Time Better

Manage Your Time https://youtu.be/apgGfZUCfZ8 Topics Covered in this Video Opportunity to manage time better Importance of having a plan Controlling time vs time controlling you Impact on mindset Manage Yourself Creating opportunities of improvement Critical managers Owners Better understand the variables If you aren’t prepared you will fail Summarized Overview Get Started on Your Journey …

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Master Your Financials

Mastering Your Finances https://youtu.be/UAy58CSmtxk Topics Covered in this Video Proactive Approach to your Finances and Key Performance Indicators Call center, tracking/improving booking What actions are we creating to make that happen Service expert KPI’s Conversion rate KPI Average Ticket Labor Percent Monitoring and improving these  Sales KPI’s Out-bounders KPI’s Business Owners and Critical managers responsibility …

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